Privacy Policy

Effective Date: 14-04-25
Company Name: 1Dial
Website: www.1dial.in
Contact Number: +91 8100343030

At 1Dial, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Full name
Phone number
Email address
Address for service location

b. Non-Personal Information

Device type and model
IP address
Browser type
Usage data such as pages visited, clicks, and time spent

2. How We Use Your Information

Your data is used to:

Facilitate service bookings
Provide customer support
Improve our services and offerings
Process payments securely
Send service updates, reminders, and promotional messages (only with your consent)
Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

Verified service professionals to fulfill your service request
Payment processors for secure transactions
Legal authorities when required by law
Third-party service providers for analytics, marketing (with consent), and technical support

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. These include encryption, firewalls, and secure servers.

5. Cookies & Tracking

Our platform may use cookies and similar tracking technologies to enhance your user experience. You can disable cookies in your browser settings, but this may affect certain functionalities.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccuracies in your data
Withdraw consent for marketing communications
Request deletion of your personal information (subject to legal and operational limitations)

To exercise these rights, contact us at: +91 8100343030

7. Retention of Data

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website or app may contain links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to:

📞 Phone: +91 8100343030
🌐 Website: www.1dial.in